Frequently asked questions

A confirmed, verified in-home appointment with a homeowner — not a lead list. Every listing includes the property address, a property photo, the full scope of work, and the recorded homeowner call so you know exactly what you're walking into before you spend a dollar.

Our team confirms every appointment before it goes live on the marketplace — validating the homeowner, the project, and the scheduled time. If it's listed, it's been checked.

Bidding starts at $395 when one decision-maker is confirmed home, and $495 when both decision-makers are confirmed present. Prefer to skip the auction? Any appointment is $595 with Buy It Now.

Browsing is always free. Wallet funds are only deducted when you actually win a bid or use Buy It Now — never just for looking.

It comes down to how many decision-makers are confirmed present on the recorded call. A single decision-maker at home starts at $395; when both decision-makers are confirmed, the appointment starts at $495because you're far more likely to close on the spot.

The homeowner's full contact details unlock immediately in My Appointments — name, phone, email, and address — so you can reach out and confirm right away.

Submit timestamped proof that you were at the correct address at the scheduled time. Verified no-shows are credited a free appointment within 2–5 business days. A few exclusions apply — see the No-Show Credit Guarantee for the full rules.

No. There's no subscription and no monthly fee — you pay only for the appointments you win, and you can cancel anytime.

Wallet funds are held for purchasing appointments. For full details on balances, credits, and refunds, see the wallet and refund policy in our Terms of Service.